A brief overview
Why IT ROCKS
-
On-demand remote support
Troubleshoot a remote computer through ad-hoc or on-demand remote sessions with no prior installation. Invitees can also join a session through an email invite.
-
Unattended remote access
Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options available. Assist supports both Windows and Mac.
-
File transfer
File transfer during a live session will help you send updates, patches, or any type of file to the remote computer. Transfer is completely secure with SSL 256-bit AES encryption.
-
Voice and Video Chat
Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.
-
Reboot and reconnect
Remote access software solution allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.
-
Multiple Monitor Support
Navigate between any number of monitors connected to the remote computer. Assist automatically detects active monitors in use.
Pricing
Try these out with a Flexible Free Trial, and no contracts
STANDARD
- All in Free Edition +
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- Zendesk Integration
- 2 simultaneous Sessions
PROFESSIONAL
- All in Standard Edition +
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- 4 simultaneous Sessions
ENTERPRISE
- All in Professional Plan +
- Departments
- Session Recording
- Session Audit
- Remote Printing
- Voice and Video Chat
- Contacts Management
- Annotation
- Customer Widget
- Custom Domain Mapping
- 6 simultaneous Sessions
STANDARD
- All in Free Edition +
- Computer Grouping
- Group permissions
- Screen Sharing
- Bulk Deployment
- Wake on LAN
- File Transfer
- Remote Power Options
- Session Confirmation
- Multi-monitor Navigation
- Custom Reports
- Custom Email Templates
- Mobile Apps for the Technician
- Unlimited Technicians
- Screen Capture
PROFESSIONAL
- All in Standard Edition +
- Session Recording
- Remote Print
- Annotation
- Diagnostic tools
- Voice and Video Chat
- Departments
- Rebranding
- Bulk Deployment via Distributor
- Custom Domain Mapping
- Mobile and IoT devices
- Advanced Reports
Browse Similar
No posts found!