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A brief overview

Your customers deserve a better experience
Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates.

Why IT ROCKS

  • The customer experience platform across every channel

    Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread.

  • Unify all your customer-facing teams

    Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that.

  • An AI assistant that learns from every interaction

    From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments, to providing intelligent business dashboards, Zia can help you work smarter.

  • Take help closer to your customers

    Let your customers quickly find answers from your knowledge base, raise tickets, or chat with your support agents right from your website or mobile app with ASAP in Zoho CRM Plus.

  • Process automation with Blueprint

    Build and automate processes that connect your marketing, sales, and support teams, involve the right people, and ensure compliance from your teams at every step.

  • Powerful analytics that cuts across every touchpoint

    Weigh decisions based on data from across your organization, from marketing, sales, and support. Interactive dashboards provide in-depth impact analysis of every potential business decision.

Pricing

Try these out with a Flexible Free Trial, and no contracts

$50/user/month billed annually
  • Omnichannel Engagement
  • Inter-team Communication
  • Insights and Intelligence
  • Productivity
  • Mobility
  • Administration

$60 /user month-to-month
  • Omnichannel Engagement
  • Inter-team Communication
  • Insights and Intelligence
  • Productivity
  • Mobility
  • Administration

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