Why IT ROCKS
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Track and engage visitors.
Monitor how visitors are interacting with your website in real-time. Strategically reach out to prospects with personalized messages. Create predefined rules for live chat engagement and get notified when a big fish lands on your website
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Drive engagement with Zoho CRM.
Identify high-value prospects and focus your energy on those who need your attention. Set triggers to connect with 'Hot' or 'Warm' prospects returning to your website.
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Anytime live support software
Handle visitors 24/7 at first-step using custom-built chatbots. Identify sales-ready leads among them by defining your own qualifiers. Use SalesIQ's mobile live chat app to track and engage with visitors from anywhere.
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Real time lead scoring.
Segment your visitors based on their levels of interest. Create powerful lead scores based on your own rules. Target the prospects who need to be engaged on priority.
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Sell smarter. Close deals faster.
Connect with prospects at strategic points within your site. Route leads to sales reps based on their expertise. Use intelligent triggers to automate prospect engagement via email campaigns.
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Actionable analytics.
Keep track of the progress made by your live chat agents. Make smarter business decisions by analysing top agents, active departments, unique visitors and other key metrics. Do hands-on sales training in real-time.
Pricing
Try these out with a Flexible Free Trial, and no contracts
FREE
- Close deals faster for free
- Drag-and-Drop Editor
- 1 website per portal
- 2 operators included
- Track and engage with 5K visitors/month
- Mobile support
- 100 chat sessions/month
- 30 days storage
BASIC
- Everything in FREE +
- 3 operators included
- 3 websites per portal
- Track and engage with 50K visitors/month
- 3 Departments
- 1000 chat sessions/month
- 1 custom chatbot
- Unlimited storage
- Audio call
PROFESSIONAL
- Everything in BASIC +
- 5 operators included
- 5 websites per portal
- Track and engage with 100K visitors/month
- 5 Departments
- Unlimited chat sessions
- 3 custom chatbots
- Insightful reports
- Apple TV app
ENTERPRISE
- Everything in PROFESSIONAL +
- 10 operators included
- 25 websites per portal
- Track and engage with 200K visitors/month
- 25 Departments
- 10 custom chatbots
- 3 custom chatbots
- Chat translation
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